Tuesday, October 8, 2019

Office Hours: The Interview & Hiring Process, Career Change, Resume, Cover Letter & More! - 1

Everyone welcome back to work. You daily today's Wednesday which means it's office hours here on our YouTube channel great to have. You all here my name is JT for the next 30 minutes I'm gonna answer your questions related to job search and career advice. All you need to do is put your question in the chat which one I'm not looking at you I'm looking over here the secret is to make sure. That you put the word question in all caps beforehand. That way I can pick your question out of the crowd and the one thing I do need to tell. You is that I cannot guarantee. That I can can answer every question. They go really fast here so. I just grab the questions. That I see you want. Each and every. One of your personal career job search questions answered by a trained professional then your solution is to join. Us at work at daylian. You don't know what we are. This is your first time subscribing or checking us out. I really hope.

You take a second or two. Because we are the number. One online career coaching platform. That is affordable and accessible and you'll hear. More about that and even get a special offer for today by attending office hours ok alright so enough on the public service announcement let's get down to the good stuff of answering some questions first. One that's up on the screen for me is from lim Z. What is the best way to overcome the have. You managed people requirement. I have had a direct report in the past but mostly deadline reports and lots of cross-functional team management ooh. That is a trick question so the first thing I'm gonna do here is armchair quarterback. This and say. That any of you out there. That are thinking about career growth know that being able to manage people is a huge plus it's a huge asset so. If you're ever at a job. Where there's the possibility to get promoted from within to manager lead people. You should take. That opportunity and the reason. That's because. This is the situation. That lim is now dealing with.

You have a lot of individual contributor rules or rules. Where maybe. You had dotted line reporting that's great but no one's ever going to equate. That to the direct experience of having managed a group of people so my advice would be to get into a position. You can grow and get promoted into a managerial role. Where actually managing direct reports multiple direct reports. That is by far the easiest and cleanest way to do. This but if. You can't if you're really trying to make the switch right now you're going to have to try to exemplify real great experience is where. It was the equivalent to managing a group of people and I want. You to think about the common challenges. That employers face so. One thing that you should know is if you're applying for these jobs it's a management role you're gonna ask questions like. What are some of the typical challenges. That managers face in this job or what qualities are. You looking for in a manager for this particular role. You ask those clarifying questions the employer is going to explain to you exactly. What comes up in that workplace and then hopefully.

You can pull experiences from your own past and tie them to them so an example might be. You know we need a manager who's really good with conflict resolution. We have a lot of situations. Where employees are. You know have different points of view and we need them to all get on the same page okay so they've explained the problem. What you can do isn't go back and say well. You know well. I haven't managed a large group of people. I was responsible for a group of customers. That would have a lot of problems and here's how. I would solve those conflicts or you know. I was a head of a project team and while the people weren't my direct reports there were times. One project member and another didn't agree. This is how. I would work through. It by focusing on the conflict resolution as the source of the problem you're taking the emphasis off the fact. That you don't have. That direct management experience and proving that you have the skill. That the employer was seeking all along so to recap ideally your situation should be to get into an organization and get promoted into a management role.

You cannot do. That and you're trying to break into management you're going to have to do a lot of clarifying a lot of questioning of the employer to find out the aspects are the traits of management. That are most important to them in the role and then try to pull experiences from your own past and tie them to them to validate the fact. That in spite of that direct management experience. You actually do have those skills okay. All right wish. You luck on that good luck next questions from Mia hey Mia. It says do I need to customize my resume and cover letters for each online job. I apply to I find myself rewriting my resume and cover letters so the answer to that is um kind of sort of what do. I mean by that so. You are a member of our program Mia. We have a very clear-cut resume tutorial and cover letter tutorial. That you go and you essentially create a master resume and a master cover letter. You have these you will customize them for each job. You apply to but not the entire thing in the case of the resume.

We have a very specific section called the top fold. We show how to customize the headline and the key skills that's an information in that top fold so. That the first six seconds. That a recruiter or hiring managers looking at the resume they're seeing what they need to see to screen. You in instead of screening out same thing with the cover letter in our experience it's that first paragraph of the cover letter. That gets customized from a storytelling standpoint and then the rest of it is oftentimes the same. Once members of our program have figured out. How to do this it's not very hard to customize and you actually enjoy. Because you know that the rate of return the chances. That people are gonna respond to is even higher. Because you're already working with two documents. That we've helped. You create that are truly dynamics so the answer is yes but it shouldn't be as much as you're you're mentioning here there shouldn't be a full rewrite every single time you're applying if you've done your resume and your cover letter correctly it's just minor edits to tightly match. You to the to the job. That you're applying to okay.

All right let's see comment from Jeffrey let's see is it right to walk away from a meeting when your boss humiliates. You in front of your workmates because of poor performance so. I think the question Jeffrey is you know walking away in the middle of the meeting is you know essentially. You being disrespectful to the process. You might say my boss is being disrespectful to me. Because he humiliated. Me in a meeting but let's remember you're being paid to do a job so. This is where my advice is not going to be. That welcomed you're being paid to do a job your boss has chosen to let. You know that you didn't do your job correctly okay. You don't like the way your boss is presenting this information. It I wouldn't. Either it's embarrassing but this is a situation. That you need to fix so instead of saying why me why is this happening to me this isn't fair let's focus on what you can do to fix the problem. I would say. You sit through the meeting you're polite you're quiet right but then. You set a meeting with your boss and you sit down and say. You know I really didn't like being publicly humiliated in front of the team. What can we do to make sure. That that doesn't happen again. What can I do to make sure. That doesn't happen again. How can we work together so. That you can let. Me know you feel I'm underperforming before. It comes to the point. That you tell. It in front of everybody in the organization which was really embarrassing to me.

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